Migrant Labor Management & Grievance System – Android Project

In today’s fast-paced industrial and construction sectors, migrant workers form a crucial part of the workforce. These individuals often move from rural to urban areas in search of better employment opportunities. However, due to lack of proper systems and support, they frequently face issues such as low wages, unsafe working conditions, lack of legal support, and inadequate housing. The Migrant Labor Management & Grievance System is a digital solution developed to address these challenges, ensuring transparent management, easy access to support services, and a structured grievance redressal mechanism.

Migrant Labor Management & Grievance System - Android Project

Admin Module

The Admin Panel acts as the central control system of the application. It allows the administrator to monitor all activities related to migrant labor registration, job updates, complaint handling, and support services.

Key Features of the Admin Module:

Admin Login: Secure login for authorized access to backend features.
View Labor Registration: Admin can view a complete list of registered migrant workers including personal and job-related details.
Monitor Migrant Workers: Real-time monitoring of worker activity, movement, and job status.
Manage Unique ID Details: Every migrant is assigned a unique identification number for tracking and record-keeping.
View Job Details: Access to employment data such as contractor details, joining/release date, and location.
View Complaints: Admin can monitor all complaints submitted by workers and oversee their resolution status.
Manage Worker Shelters: Admin can manage available housing or shelter options and assign them to workers as needed.
Manage Support Services: Services such as healthcare, legal assistance, and housing are managed through the backend.
Manage Grievance Officer: Add or update the details of assigned grievance officers who handle complaints directly.

All these features provide the admin with a complete overview of the labor ecosystem and ensure effective governance.

Migrant Worker Module

This module is designed specifically for migrant workers, allowing them to register and manage their employment and personal details digitally. It provides access to vital services and an easy way to raise complaints related to their work environment.

Key Features of the Worker Module:

Worker Registration: Migrant workers can register with personal details such as name, mobile number, permanent address, current location, company/contractor name, and family contact details.
Update Profile Status: Workers can update their profile and job details as they move or change employment.
Get Unique ID: Upon registration, each worker receives a unique ID to track their employment history and complaint status.
Update Job Status: Workers can enter their new job details such as employer name, address, city, pincode, mobile, joining date, release date, and upload photo with Google geo-location.
Access Support Services: Workers can view and request support services like healthcare assistance, legal help, or housing options.
File Complaints: Workers can file grievances related to wages, workplace safety, abuse, or contract violations.
View Complaint Status: Allows tracking of previously filed complaints and checking resolution updates.
View Shelter Information: Workers can access nearby shelter availability and apply for accommodations.

This module ensures the empowerment of workers by giving them control over their own data and providing a structured platform for grievance reporting.

Grievance Officer Module

This module is created for grievance officers, whose role is to address and resolve complaints raised by migrant workers. They act as a bridge between the worker and the authorities or employers.

Key Features of the Grievance Officer Module:

Grievance Officer Login: Secure login system to access the complaints dashboard.
View Complaints: Officers can see all the complaints filed by workers along with detailed worker information.
Track & Update Complaint Status: The officer can update the complaint progress (e.g., In-Progress, Resolved, Rejected) and leave remarks or suggestions for resolution.

This ensures that every complaint gets timely attention and resolution, promoting accountability and worker satisfaction.

Key Functional Modules & Flow

The system workflow is organized into three main modules — Admin, Migrant Worker, and Grievance Officer, making it easy to manage end-to-end data and actions:

Registration: Migrant worker fills in personal and job information.
Unique ID Assignment: A unique identification code is generated and assigned to the worker.
Job & Profile Management: Workers update their job status, location, and personal info as needed.
Support Services: Admin and worker interact to offer or access healthcare, legal help, or housing.
Grievance Reporting: Workers submit complaints through a form with specific categories.
Complaint Tracking: Officers and admin monitor, update, and close complaint statuses.
Shelter Allocation: Admin assigns shelters based on worker requests and availability.

Benefits of the System

Transparency: The entire workflow from registration to grievance resolution is tracked and logged.
Efficiency: Reduces manual paperwork and speeds up service delivery to migrant workers.
Accountability: Keeps employers, officers, and admin accountable through a centralized system.
Empowerment: Gives a voice to migrant laborers to raise concerns and get timely help.
Security: Secure login for every user role prevents unauthorized access and data manipulation.
Real-time Tracking: From job updates to complaint status, everything is visible in real time.

Ideal Use Cases

This system is ideal for:

Government agencies managing large-scale migrant labor movement.
NGOs and legal aid bodies supporting migrant rights.
Shelter homes and industrial companies employing contractual labor.
Local authorities maintaining labor welfare databases and complaint management.

Technologies Used

Frontend (Web): HTML5, CSS3, AngularJS – for web dashboards and admin panels.
Backend: PHP – for business logic and database interaction.
Database: MySQL – to store user details, jobs, complaints, and support services.
Android App (Optional): For workers to access services via mobile devices.
Geo Location Integration: Workers can share their location using Google Maps API.

Academic Use and Project Relevance

The Migrant Labor Management & Grievance System is designed as an academic-level project, ideal for computer science or IT students seeking to understand how digital systems can solve real-world problems. While not connected to live databases or government APIs, this project simulates a real-life workflow, helping students apply their knowledge of PHP, MySQL, HTML, AngularJS, and Android development.

This system showcases how various modules can work together logically—Admin manages backend data, workers can self-register and raise complaints, and officers respond through an organized panel. Even though it doesn’t use real-time data sync or live GPS tracking, it still teaches critical concepts like:

Form validation and data entry
User role management (Admin, Worker, Officer)
Database CRUD operations
Complaint status tracking logic
Unique ID generation and assignment

Conclusion

The Migrant Labor Management & Grievance System offers a structured and scalable solution to one of the most pressing social challenges—supporting and protecting migrant laborers. By combining powerful modules for admin, workers, and grievance officers, this project ensures transparency, service accessibility, and fast conflict resolution. It’s an ideal application for government agencies, NGOs, and enterprises that seek to ensure the well-being of the migrant workforce.